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Rideshare Apps Uber, and Lyft Set To Roll Out Rewards Programs

If there’s one thing that the people who operate ridesharing apps probably hate but we as customers should definitely love, it’s that the industry is incredibly competitive. This means that, with more options coming to light every day, we have more freedom to choose from these companies who are doing all that they to one-up the next, meaning that we not only get better services but also potentially services that are discounted as well. After all, one of the most effective ways to get a leg up on your competition is to undercut them, if you can manage to do better on price.

It seems that, both Uber and Lyft have both been jockeying for position in the ridesharing space with all sorts of different tactics and one of the latest ways that they are attempting to gain and keep customers is by rolling out rewards programs that are slated to do a variety of different things for their end-user. Uber seems to be a little bit more liberal with the details and on their side of things, the system will be tiered, meaning that if you use the app enough, you will be able to essentially level up and access new features. What does this mean? Well, depending on what tier you’re on, you can get different perks like priority rides or a capped dollar figure between two destinations that you frequent, therefore, mitigating the pain of surge pricing. Furthermore, points earned on these rides per mile will eventually add up and for every 500 points that you gather, the service will allow you a $5 to spend on either rides or something like Uber Eats services.

Gold perks:

  1. Cancel and rebook an Uber ride within 15 minutes and get a refund of the cancellation fee.
  2. Priority support

Platinum perks: 

  1. Protected against surge pricing on one ride of their choosing.
  2. Priority pick up at airports

Diamond perks:

  1. Dedicated 24-hour phone support from the company’s most experienced agents and occasional free upgrades to premium rides
  2. UberX Diamond feature, which gives access to top-rated drivers.
  3. No delivery fee on three Uber Eats orders every six months

If you’re someone who uses when these services frequently, something like this could be yet another reason to make sure that you stick with one or the other. Some of the perks are really worth it too!

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